If a paid trial is offered, the checkout page will clearly display the trial price and duration before you pay. A trial payment is a one-time payment and does not by itself authorize future recurring charges.
Unless a specific offer states otherwise, paid subscription fees are refundable within 30 days of the initial paid subscription or a renewal if the service materially fails to operate as described and the issue cannot reasonably be resolved. Approved refunds are returned through the original payment method where possible.
You may request cancellation at any time by contacting support. Cancellation stops future renewal charges where applicable; it does not automatically reverse amounts already paid for a period that has started, except where a refund is otherwise due under this policy or applicable law.
We may make reasonable exceptions for duplicate payments, accidental purchases, technical failures or other circumstances where a refund is appropriate. Payment-provider processing rules may affect the timing of the refund.
Email support@tarazu.co with your account email, business name, payment date and a brief description of the issue. We may request reasonable information to verify the transaction.